{"id":8679,"date":"2023-06-22T13:47:09","date_gmt":"2023-06-22T13:47:09","guid":{"rendered":"https:\/\/mycosupplies.eu\/returpolitik\/"},"modified":"2026-11-12T06:40:50","modified_gmt":"2026-11-12T06:40:50","slug":"returpolitik","status":"publish","type":"page","link":"https:\/\/mycosupplies.eu\/da\/returpolitik\/","title":{"rendered":"Retur- og refusionspolitik"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8679\" class=\"elementor elementor-8679 elementor-3403\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-57eefd0c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"57eefd0c\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-76c52d3d\" data-id=\"76c52d3d\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42a4588 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"42a4588\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-7cde7bb859728a21207628191890e260\"><div class=\"porto-u-main-heading\"><h2   >Vores returpolitik<\/h2><\/div><style>.porto-u-7cde7bb859728a21207628191890e260.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a6ac562 elementor-widget elementor-widget-text-editor\" data-id=\"4a6ac562\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Tak, fordi du handler hos MycoSupplies.eu. Vi vil gerne have, at du er tilfreds med dit k\u00f8b. Vores returpolitik forklarer, p\u00e5 hvilke betingelser du kan sende produkter tilbage, og hvordan refusionen fungerer. Denne returpolitik f\u00f8lger hollandsk lov og g\u00e6lder for k\u00f8b p\u00e5 mycosupplies.eu.<\/p>\n<h3>1. Betingelser for at sende varer tilbage<\/h3>\n<p>1.1. P\u00e5 grund af vores produkters art g\u00e6lder visse begr\u00e6nsninger for at sende varer tilbage og f\u00e5 pengene retur. Bem\u00e6rk derfor f\u00f8lgende betingelser:<\/p>\n<ul>\n<li>\n<p>Du kan ikke sende growkits, sterile substrater, sterilt korn, sporer, Unicorn bags, laboratorieudstyr til mykologi, b\u00f8ger og guider tilbage, n\u00e5r du har \u00e5bnet emballagen.<\/p>\n<\/li>\n<li>\n<p>Levende kulturer og koloniseret spawn kan du slet ikke sende tilbage, fordi de er letford\u00e6rvelige varer.<\/p>\n<\/li>\n<\/ul>\n<p>1.2. Andre produkter tager vi kun imod, hvis de er i original stand, ubrugte og i ubrudt originalemballage.<\/p>\n<h3>2. Frist<\/h3>\n<p>2.1. Forbrugere har ret til at sende produkter tilbage inden for 14 dage efter modtagelsen. Fristen p\u00e5 14 dage begynder den dag, hvor forbrugeren, eller en tredjepart som forbrugeren har udpeget, modtager produktet.<\/p>\n<p>2.2. Virksomheder kan derimod ikke sende produkter tilbage, medmindre der er en fejl eller et problem, som garantien eller forbrugerlovgivningen d\u00e6kker.<\/p>\n<h3>3. Fremgangsm\u00e5de<\/h3>\n<p>3.1. S\u00e5dan starter du processen:<\/p>\n<ul>\n<li>\n<p>Kontakt f\u00f8rst vores kundeservice inden for fristen, og oplys dine ordreoplysninger.<\/p>\n<\/li>\n<li>\n<p>Hvis du opfylder betingelserne, f\u00e5r du derefter flere instruktioner.<\/p>\n<\/li>\n<li>\n<p>Pak desuden produktet godt ind til forsendelsen tilbage. Vi anbefaler et p\u00e5lideligt fragtfirma med sporing og forsikring.<\/p>\n<\/li>\n<\/ul>\n<p>3.2. N\u00e5r vi har modtaget produktet og kontrolleret, at det opfylder betingelserne, betaler vi bel\u00f8bet tilbage via den oprindelige betalingsmetode. Bem\u00e6rk dog, at vi kan tr\u00e6kke fragtudgifter og eventuelle gebyrer for genopfyldning af lager fra bel\u00f8bet.<\/p>\n<h3>4. Undtagne varer<\/h3>\n<p>4.1. F\u00f8lgende varer kan du ikke sende tilbage:<\/p>\n<ul>\n<li>\n<p>Growkits, sterile substrater, sterilt korn, sporer, Unicorn bags og laboratorieudstyr til mykologi, n\u00e5r emballagen er \u00e5bnet, fordi det er sterile produkter.<\/p>\n<\/li>\n<li>\n<p>Levende kulturer og koloniseret spawn.<\/p>\n<\/li>\n<\/ul>\n<h3>5. Behandlingstid for refusion<\/h3>\n<p>5.1. N\u00e5r vi har modtaget og kontrolleret produktet, gennemf\u00f8rer vi refusionen inden for 7 dage. Hvor lang tid det derefter tager, f\u00f8r bel\u00f8bet st\u00e5r p\u00e5 din konto, afh\u00e6nger af din betalingsudbyder.<\/p>\n<h3>6. Kontakt<\/h3>\n<p>6.1. Har du sp\u00f8rgsm\u00e5l om vores returpolitik? Kontakt vores <a href=\"https:\/\/mycosupplies.eu\/da\/kontakt\/\">kundeservice<\/a> p\u00e5 info@mycosupplies.eu. L\u00e6s ogs\u00e5 vores <a href=\"https:\/\/mycosupplies.eu\/da\/handelsbetingelser\/\">handelsbetingelser<\/a>. Mere om dine rettigheder som forbruger finder du p\u00e5 <a href=\"https:\/\/europa.eu\/youreurope\/citizens\/consumers\/shopping\/returns\/index_da.htm\" target=\"_blank\" rel=\"noopener\">siden Dit Europa om returnering<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Vores returpolitik Tak, fordi du handler hos MycoSupplies.eu. Vi vil gerne have, at du er tilfreds med dit k\u00f8b. Vores returpolitik forklarer, p\u00e5 hvilke betingelser du kan sende produkter tilbage, og hvordan refusionen fungerer. Denne returpolitik f\u00f8lger hollandsk lov og g\u00e6lder for k\u00f8b p\u00e5 mycosupplies.eu. 1. Betingelser for at sende varer tilbage 1.1. P\u00e5 grund [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-8679","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.8 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Returpolitik \u2013 returnering &amp; refusion | MycoSupplies<\/title>\n<meta name=\"description\" content=\"Vores returpolitik: hvilke produkter du kan sende tilbage inden for 14 dage, hvilke der er undtaget, hvordan processen foreg\u00e5r, og hvorn\u00e5r du f\u00e5r pengene.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mycosupplies.eu\/da\/returpolitik\/\" \/>\n<meta property=\"og:locale\" content=\"da_DK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returpolitik \u2013 returnering &amp; 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