{"id":8205,"date":"2023-06-22T13:47:09","date_gmt":"2023-06-22T13:47:09","guid":{"rendered":"https:\/\/mycosupplies.eu\/retourbeleid\/"},"modified":"2026-11-12T06:33:49","modified_gmt":"2026-11-12T06:33:49","slug":"retourbeleid","status":"publish","type":"page","link":"https:\/\/mycosupplies.eu\/nl\/retourbeleid\/","title":{"rendered":"Retour- en terugbetalingsbeleid"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8205\" class=\"elementor elementor-8205 elementor-3403\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-57eefd0c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"57eefd0c\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-76c52d3d\" data-id=\"76c52d3d\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42a4588 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"42a4588\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0\"><div class=\"porto-u-main-heading\"><h2   >Ons retourbeleid<\/h2><\/div><style>.porto-u-ad87e2eaf3f9c495180fe0156ddf3eb0.porto-u-heading{text-align:left}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4a6ac562 elementor-widget elementor-widget-text-editor\" data-id=\"4a6ac562\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Bedankt voor je aankoop bij MycoSupplies.eu. We willen dat je tevreden bent met je aankoop. In ons retourbeleid lees je onder welke voorwaarden je producten kunt terugsturen en hoe terugbetalen werkt. Dit retourbeleid voldoet aan de Nederlandse wetgeving en geldt voor aankopen op mycosupplies.eu.<\/p>\n<h3>1. Voorwaarden voor retourneren<\/h3>\n<p>1.1. Door de aard van onze producten gelden er bepaalde beperkingen voor retourneren en terugbetalen. Let op de volgende voorwaarden:<\/p>\n<ul>\n<li>\n<p>Paddenstoelen-growkits, steriele substraten, steriele granen, sporen, Unicorn bags, mycologische labbenodigdheden, boeken en handleidingen kunnen niet worden geretourneerd zodra de verpakking is geopend.<\/p>\n<\/li>\n<li>\n<p>Levende culturen en gekoloniseerd broed kunnen helemaal niet worden geretourneerd, omdat dit bederfelijke producten zijn.<\/p>\n<\/li>\n<\/ul>\n<p>1.2. Andere producten worden alleen retour genomen als ze in originele staat, ongebruikt en met de volledige originele verpakking zijn.<\/p>\n<h3>2. Retourtermijn<\/h3>\n<p>2.1. Consumenten hebben het recht om producten binnen 14 dagen na ontvangst te retourneren. De termijn van 14 dagen begint op de dag dat de consument, of een door de consument aangewezen derde, het product ontvangt.<\/p>\n<p>2.2. Bedrijven kunnen niet retourneren, tenzij er sprake is van een defect of een probleem met het product dat onder de garantie of de consumentenwetgeving valt.<\/p>\n<h3>3. Retourprocedure<\/h3>\n<p>3.1. Volg deze stappen om een retour aan te vragen:<\/p>\n<ul>\n<li>\n<p>Neem binnen de retourtermijn contact op met onze klantenservice om een retour aan te vragen en geef je bestelgegevens door.<\/p>\n<\/li>\n<li>\n<p>Komt je retour in aanmerking, dan ontvang je verdere instructies.<\/p>\n<\/li>\n<li>\n<p>Zorg ervoor dat het product goed verpakt is voor de retourzending. We raden aan een betrouwbare verzenddienst met tracking en verzekering te gebruiken.<\/p>\n<\/li>\n<\/ul>\n<p>3.2. Zodra we het geretourneerde product hebben ontvangen en hebben gecontroleerd of het in aanmerking komt, betalen we het bedrag terug via de oorspronkelijke betaalmethode. Let op: verzendkosten en eventuele kosten voor het terugnemen kunnen in mindering worden gebracht op het terug te betalen bedrag.<\/p>\n<h3>4. Uitgesloten van retour<\/h3>\n<p>4.1. De volgende artikelen kunnen niet worden geretourneerd:<\/p>\n<ul>\n<li>\n<p>Paddenstoelen-growkits, steriele substraten, steriele granen, sporen, Unicorn bags en mycologische labbenodigdheden zodra de verpakking is geopend, omdat dit steriele producten zijn.<\/p>\n<\/li>\n<li>\n<p>Levende culturen en gekoloniseerd broed.<\/p>\n<\/li>\n<\/ul>\n<h3>5. Verwerkingstijd van terugbetalingen<\/h3>\n<p>5.1. Zodra we het geretourneerde product hebben ontvangen en gecontroleerd, verwerken we de terugbetaling binnen 7 dagen. Hoe lang het duurt voordat het bedrag op je rekening staat, hangt af van je betaalprovider.<\/p>\n<h3>6. Contact<\/h3>\n<p>6.1. Heb je vragen over ons retourbeleid? Neem dan contact op met onze <a href=\"https:\/\/mycosupplies.eu\/contact\/\">klantenservice<\/a> via info@mycosupplies.eu. Lees ook onze <a href=\"https:\/\/mycosupplies.eu\/terms-conditions\/\">algemene voorwaarden<\/a>. Meer over je rechten als consument vind je op de <a href=\"https:\/\/europa.eu\/youreurope\/citizens\/consumers\/shopping\/returns\/index_nl.htm\" target=\"_blank\" rel=\"noopener\">Your Europe-pagina over retourneren<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<p><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Ons retourbeleid Bedankt voor je aankoop bij MycoSupplies.eu. We willen dat je tevreden bent met je aankoop. In ons retourbeleid lees je onder welke voorwaarden je producten kunt terugsturen en hoe terugbetalen werkt. Dit retourbeleid voldoet aan de Nederlandse wetgeving en geldt voor aankopen op mycosupplies.eu. 1. Voorwaarden voor retourneren 1.1. Door de aard van [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"footnotes":""},"class_list":["post-8205","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.8 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Retourbeleid \u2013 retourneren &amp; terugbetalen | MycoSupplies<\/title>\n<meta name=\"description\" content=\"Ons retourbeleid: welke producten je binnen 14 dagen kunt retourneren, welke niet, hoe de retourprocedure werkt en wanneer je je geld terugkrijgt.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mycosupplies.eu\/nl\/retourbeleid\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Retourbeleid \u2013 retourneren &amp; 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