FAQs

General Questions

Q: What is mycology?
A: Mycology is the scientific study of fungi, including their biology, taxonomy, and cultivation.

Q: What products do you offer?
A: We offer a wide range of mycology products, including mushroom grow kits, colonized spawn, sterile grains, sterile substrates, live cultures, spores, unicorn bags, filter boxes, laminar flowhoods, books, guides, and other mycology lab supplies and tools.

Q: Are your products suitable for beginners?
A: Yes, we offer products suitable for all levels of mycology enthusiasts, including beginners. Our mushroom grow kits and beginner-friendly guides are excellent starting points for those new to the field.

Product-Specific Questions

Q: How do mushroom grow kits work?
A: Our mushroom grow kits contain pre-inoculated substrate that is ready to fruit. Simply follow the provided instructions to create the right conditions for mushroom growth, such as temperature and humidity.

Q: What is colonized spawn?
A: Colonized spawn consists of mycelium that has fully colonized a substrate, such as grain or sawdust. It is used to inoculate larger batches of substrate for mushroom cultivation.

Q: Are your grains and substrates sterile?
A: Yes, our grains and substrates are sterilized using industry-standard techniques to ensure they are free from contaminants and ready for use in mycology projects.

Q: What are live cultures used for?
A: Live cultures are used for mycelium propagation and expansion. They serve as a source of healthy mycelium to inoculate new substrates or to create spawn for larger-scale cultivation.

Q: What are spores used for?
A: Spores are reproductive cells produced by fungi. They are used to create new cultures and inoculate substrates for mushroom cultivation.

Q: What are unicorn bags and filter boxes used for?
A: Unicorn bags and filter boxes are specialized containers used for the sterile cultivation of mushrooms. They provide a controlled environment for mycelium growth and fruiting.

Q: What is a laminar flowhood? A:
A laminar flowhood is a device used to create a sterile working environment by directing a stream of filtered air. It is commonly used in mycology laboratories for sterile procedures.

Ordering and Support

Q: How can I place an order?
A: You can easily place an order through our website. Simply add the desired products to your cart, proceed to checkout, and follow the prompts to complete your purchase.

Q: Do you offer international shipping?
A: Yes, we offer international shipping to select countries. Please note that customs regulations and import duties may apply, and it is the buyer’s responsibility to comply with their country’s requirements.

Q: What if I need assistance or have questions about a product?
A: We’re here to help! If you need assistance or have any questions about our products, please reach out to our customer support team. You can contact us via email, phone, or through the contact form on our website.

Q: What is your return policy?
A: We have a detailed return policy outlined on our website. Please refer to it for information regarding returns, exchanges, and refunds.