FAQs

General Frequently Asked Questions

Q: What is mycology?
A: Mycology is the scientific study of fungi, including their biology, taxonomy and cultivation. For a short introduction, see the Wikipedia article on mycology.

Q: What products do you offer?
A: We offer a wide range of mycology products. These include mushroom growkits, colonized spawn, sterile grain and substrate, liquid cultures, Unicorn bags, filter boxes, laminar flow hoods, books and other lab supplies.

Q: Are your products suitable for beginners?
A: Yes, we offer products for every level, including beginners. Our growkits are an excellent starting point, and our guide on how to grow mushrooms explains each step.

Frequently Asked Questions About Our Products

Q: How do mushroom growkits work?
A: Our growkits contain a fully colonized substrate that is ready to fruit. Simply follow the instructions and keep the right temperature and humidity. After that, the first mushrooms usually appear within days.

Q: What is colonized spawn?
A: Colonized spawn is grain or sawdust that mycelium has fully grown through. Growers use it to inoculate larger batches of substrate.

Q: Are your grains and substrates sterile?
A: Yes. We sterilize our grains and substrates with industry-standard techniques, so they are free from contaminants and ready to use.

Q: What are liquid cultures used for?
A: A liquid culture contains live mycelium. Therefore, it is a fast and clean way to inoculate grain or to start new cultures. Read more in our article on spore syringes vs liquid culture.

Q: What are spores used for?
A: Fungi produce spores to reproduce. Growers use them to start new cultures, for instance on agar petri dishes.

Q: What are Unicorn bags and filter boxes used for?
A: Unicorn bags and filter boxes are special containers for sterile mushroom cultivation. Their filter lets air in but keeps contaminants out, so the mycelium can grow and fruit safely.

Q: What is a laminar flow hood?
A: A laminar flow hood blows a steady stream of HEPA-filtered air across your work area. As a result, you can work sterile when you handle cultures, agar and grain.

Ordering and Support

Q: How can I place an order?
A: First, add the products you want to your cart. Then go to checkout and follow the steps to complete your purchase. See our payment methods for the available options.

Q: Do you offer international shipping?
A: Yes, we ship to select countries. However, customs rules and import duties may apply, and buyers are responsible for following their own country’s rules. Our shipping guide has more details.

Q: What if I need help or have a question about a product?
A: We’re here to help! Our customer support team answers questions by email, phone or the contact form.

Q: What is your return policy?
A: Our refund and returns policy explains returns, exchanges and refunds. In addition, you can read about our guarantees.